February 24, 2026
Some career paths follow a straight line. Others take shape through ambition, adaptability, and a drive to succeed. For Jack Swartz, Branch Sales Manager in Milwaukee, the journey from Service Sales Representative (SSR) to BSM is a testament to what’s possible when you stay focused, stay hungry, and never settle for “no.”
Jack joined Crystal Clean in 2020 as an SSR at the Green Bay branch. By November 2024, he stepped into the BSM role in Milwaukee, ready to take on bigger responsibilities and lead from the front. With a growing team and customer base, his days are now faster paced and more demanding, but that’s exactly what motivates him.
“You’ve got to stay organized and on your toes. Things come at you fast, and customers count on you to solve problems quickly,” Jack said. “It’s not just about getting the sale; it’s about gaining their trust.”
Jack’s ability to read people, build relationships, and offer honest solutions has been key to his success. He’s a natural communicator who believes in being the kind of person others want to do business with. “Own your mistakes. Be honest. That’s how you build real trust with your customers,” he explained.
One of Jack’s most memorable wins came in March 2025, when he landed a major waste account with a large company in Wisconsin. What started with a parts washer service evolved into signing over 22 profiles for their waste disposal needs, a career defining moment that proved his strategy was working.
According to Regional Manager, Jeff Roche, “Jack is one of those mail room to the boardroom type individuals… Jack’s organized, structured and loves the preparation part of sales as much as the win.”
Divisional Vice President of Sales, Ed Guglielmi adds, “He’s self-motivated, intelligent, and aggressive in his prospecting. His commitment to research and asking the right questions has helped position him as one of the top sales performers in Division 1.”
What drives Jack? A mix of competitive spirit, problem solving, and a desire to support both his team and his family. Outside of work, he’s a proud Packers fan and supports his wife, who is studying diagnostic medical sonography full time.
Looking ahead, Jack hopes to see Crystal Clean invest in more TSDF facilities to create greater independence and pricing control. He sees every challenge as a chance to grow, personally and professionally, and continues to prove that persistence and preparation are a winning combination.
